Frequently Asked Questions
General
Section titled “General”Who is behind Aidxn Design?
Section titled “Who is behind Aidxn Design?”Aidxn Design is a solo full-stack web design agency run by Aiden Wood, based in Queensland, Australia. You work directly with the person building your project — no handoffs, no miscommunication.
What types of projects do you take on?
Section titled “What types of projects do you take on?”We specialise in custom websites, branding, and digital marketing for small-to-medium businesses. This includes company websites, landing pages, e-commerce stores, and web applications.
How long does a typical project take?
Section titled “How long does a typical project take?”Timelines vary by scope:
| Project Type | Typical Timeline |
|---|---|
| Landing page | 1-2 weeks |
| Business website (5-10 pages) | 3-5 weeks |
| E-commerce site | 6-10 weeks |
| Web application | 8-16 weeks |
| Branding package | 2-4 weeks |
Do you work with clients outside Australia?
Section titled “Do you work with clients outside Australia?”Yes. Most communication happens asynchronously via email and shared project tools, so timezone differences are manageable.
Technical
Section titled “Technical”What technology do you use?
Section titled “What technology do you use?”Our core stack includes Astro, React, Tailwind CSS, and Netlify. For more detail, see our tech stack documentation.
Will my site be fast?
Section titled “Will my site be fast?”Performance is a core priority. Velocity-powered sites consistently achieve 90+ Lighthouse scores across performance, accessibility, SEO, and best practices.
Can I update content myself?
Section titled “Can I update content myself?”Yes. We can integrate a headless CMS (content management system) so you can update text, images, and pages without needing to write code.
Do you provide hosting?
Section titled “Do you provide hosting?”Sites are deployed to Netlify, which provides global CDN hosting, automatic SSL certificates, and continuous deployment. Hosting costs are typically covered in your maintenance plan.
Working Together
Section titled “Working Together”How do we communicate during a project?
Section titled “How do we communicate during a project?”Primarily via email, with scheduled video calls for kickoff, design review, and launch. You will also have access to a shared project space for reviewing deliverables.
What if I need changes after launch?
Section titled “What if I need changes after launch?”We offer post-launch support windows (30, 90, or ongoing depending on your package). After that, changes can be handled on a per-request basis or through a monthly retainer.
What is your payment structure?
Section titled “What is your payment structure?”Typically:
- 50% upfront — Paid before work begins
- 50% on completion — Paid before the site goes live
For larger projects, we can arrange milestone-based payments.
Do you offer ongoing support?
Section titled “Do you offer ongoing support?”Yes. Monthly retainer packages are available for ongoing updates, maintenance, analytics reporting, and ad management.
Still Have Questions?
Section titled “Still Have Questions?”Get in touch — we are happy to chat about your project.